Shipping policy

Here’s a shipping policy to paste into Shopify → Settings → Policies → Shipping policy. Fill in the bracketed details before publishing.

Shipping Policy

Effective date: [Insert date]

Thank you for shopping with ItsELifestyle, operated by ELifestyle Home Staging & Design LLC.

Order Processing

Orders are processed within [insert number] business days after payment is confirmed. Business days are Monday through Friday, excluding holidays.

Processing time is separate from shipping transit time. During launches, holidays, or periods of high order volume, processing may take longer. If we cannot ship within the timeframe promised, we will contact you with an updated estimate and any applicable options to accept the delay or cancel for a refund.

Shipping Destinations

We currently ship to [insert destinations—for example, the contiguous United States].

If your address is outside our shipping area, please contact us before placing an order.

Shipping Rates and Delivery Estimates

Shipping charges and available delivery options are displayed at checkout before you complete your purchase.

Estimated delivery time after shipment is 7-10 business days, depending on the destination and shipping service selected.

Delivery estimates are not guaranteed unless expressly stated. Carrier delays, weather, holidays, and other disruptions may affect delivery.

Order Tracking

Once your order ships, you will receive a shipping confirmation with tracking information at the email address provided at checkout.

Please allow time for the carrier to scan your package and update its tracking information.

Shipping Address Accuracy

Please review your shipping address carefully before completing your order.

If you notice an error, contact us immediately at [customer service email]. We will try to update the address, but changes may not be possible once processing or shipping has begun.

If a package is returned because of an incorrect or incomplete address supplied at checkout, additional shipping charges may apply to resend it. We will contact you before arranging reshipment.

Missing or Delayed Packages

If your package appears delayed, lost, or marked delivered but you have not received it, please contact [customer service email] with your order number.

For packages marked delivered, please also check nearby delivery areas, household members, and your building’s management, if applicable.

We will work with you and the carrier to investigate and determine an appropriate resolution. This policy does not limit your rights under applicable law.

Damaged or Incorrect Items

Please inspect your order when it arrives. If an item is damaged or incorrect, contact [customer service email] promptly with your order number, a description of the issue, and photographs of the item and packaging when available.

Please retain the packaging while we review the issue. We will provide an appropriate resolution, which may include a replacement or refund.

Final Sale

All pillow-cover purchases are final sale, as described in our Return and Refund Policy. This does not exclude remedies for damaged, defective, incorrect, or materially misdescribed items, or other rights required by law.

For shipping questions, please contact:

ELifestyle Home Staging & Design LLC
Email: edesigns@itselifestyle.com
Website: itselifestyle.com